Description de poste

For one of our clients, a private bank based in Geneva we are looking for a :

ACCOUNT MANAGER (CHINESE SPEAKING)

Job description

• Handling general inquiries from clients and assisting RMs in all aspects of client services to ensure clients' needs are met
• Taking and executing clients' orders, including but not limited to money market, securities and FX spot transactions; checking appropriateness/suitability where required
• Processing and following-up to completion of all client payment instructions in a professional and timely manner relating to both internal and external requests
• Assisting in the account opening and closing process, ensuring that the proper documentation is obtained in line with AML requirements
• Conducting due diligence searches in connection with KYC policies and procedures
• Updating clients' account/investment/market information in the system in an accurate manner, ensuring that all documentation is managed appropriately
• Delivering high level of customer satisfaction in daily interaction with clients that ultimately contribute to client retention

Profile required

• Degree qualification in financial services
• Minimum 4 - 5 years of experience in a similar role
• Experience in client facing and excellent customer service skills
• Excellent MS Office skills
• Positive and self-motivated
• Able to work under pressure, organised and multi-task
• Fluent in English and Chinese, other languages an asset

All files will be treated with the utmost confidentiality