Head of Sales – Geneva
JOB TITLE: Head of Sales DEPARTMENT: L’Odyssee REPORTS TO: Board of Directors This is a key role of high importance in terms of representing and promoting L’Odyssee, Group of Companies brand of exclusive premium financial services and luxury lifestyle management products for UHNW clients and businesses. The role’s major goals will include the following challenges: building and developing a sales department strategy ensuring constant sales volume increase and creating organizational structure for a productive sales environment. Key Responsibilities:
• Act as a key representative of L’Odyssee, Group of Companies in Switzerland.
• Represent and promote the companies name and business on the European market of financial and luxury services.
• As a key member of the International Sales Management team participate in any international sales activities.
• Responsible for sales in Switzerland and internationally plan execution.
• Create best client portfolio in terms of quantity and quality.
• Contribute to develop and implement a sales model/concept for Switzerland as part of the International Sales activities and plans. Elaborate sales and marketing approach for the region and develop sales channels in liaison with the International Sales and Marketing teams.
• Define and manage sales budget.
• Create sales/business development department: definition of an effective structure, recruitment and coaching of staff, development and implementation of motivation system, definition of policies for Switzerland in liaison with International Sales team.
• Develop relationships with corporate partners and sales agents in the region.
• Manage and guide the sales department’s activity.
• Monitor and report on activities and provide relevant management information.
• Define learning needs for sales staff, establish areas of development and establish a training program.
• Develop regulating documents (instructions, rules) for the sales department also aligned with the International Sales team.
• Ensure the sales staff provide effective collaboration with company’s other departments.
• Participate in modernization and development of the company’s products for Switzerland as well as other international regions.
• Participate in events, meetings, and business trips.
• Cooperate with all company units in order to aid business and organizational development.
• Business development of company’s different activities.
Professional Requirements:
• Proven track record of successful Sales team creation and elaboration of Sales Systems.
• Proven track record in dealing and working with HNW clients, UHNW clients and private banks.
• Strong links with luxury and financial markets.
• Excellent negotiation and people management skills.
• Self-driven, ambitious, results oriented with positive outlook and a clear focus on high quality and business profit.
• A natural leader and macro manager.
• Comfortable to negotiate at all levels.
PERSONAL QUALITIES: 1. Determination and perseverance, focus on results. Execution. Motivated to tackle tasks and achieve a result (a challenge as such). Yearning for success. Achieves the final result, works to exceed existing goals. Not afraid of making mistakes, can overcome downfalls and correct their mistakes. Finishes the job even if it is necessary to put some extra effort. 2. Commercial conscience – clearly understands the priority of the task of creating value for shareholders and for himself/herself as a beneficiary of the created value. Able to subordinate his/her own interests to the interests of the company. Treats projects responsibly in terms of return on investment. Treats excessive and commercially unjustified expenses as unacceptable. 3. Emotional intelligence – understanding your emotions, being able to manage them. Understanding the emotions of others, being able to manage them. Empathy. Can address conflicts efficiently. 4. Analytical thinking, logical intelligence. A logical and rational approach to addressing problems, ability to analyze information, quickly identify a cause-and-effect relationship, and draw the right conclusions. Ability to solve complex problems. 5. High Energy, high efficiency, high activity. 6. Determination. Ability to make decisions quickly, as opposed to delaying, without feeling the need to ask permission from the manager. 7. A leader that people want to follow. A charismatic personality capable of igniting people, who knows how to convince of things impossible at first glance, shows and explains the advantage of the approach he has chosen. Varies the argumentation and the ways of its presentation. If not charismatic, then he/she is supposed to have other qualities that will inspire respect in subordinates. By his/her own example, he/she proves the possibility of achieving goals. Good-minded. 8. Extensive communication skills. Shares the necessary information with the manager and employees in a timely manner. Clearly expresses his/her thoughts orally and in writing, adapts information to the audience, is not afraid to speak in public. Able to establish and maintain contacts, argumentation ability. Able to listen to and hear others, seek compromises, and lead everyone to a win-win situation 9. Flexible and mobile. Optimistic about any changes, easily adjusts, willing to relocate. 10. Creative thinking (to formulate a task for designing a product that meets the needs of the client and is economically profitable for the business). Sees a situation where the problem can invent a beautiful solution to it. 11. Business integrity and responsibility towards colleagues, clients, partners. Keeps his/her promises. Promptly notifies about the impossibility of completing the task and offers possible solutions. Evaluates his/her words and actions for ethics. Does not falsify data. Provides "honest" reporting. Does not sweep problems "under the carpet". Admits his/her mistakes and miscalculations, makes efforts for their rectification. Performs the assigned tasks efficiently and on time. Charged with and supervises work performance. 12. Extensive critical thinking – ability to take a balanced approach to the analysis and consumption of information. 13. Sense of humor.