Description de poste

For one of our clients, an international private bank based in Geneva, we are looking for a:

SENIOR BUSINESS MANAGER & DEPUTY COO  - PRIVATE BANKING

Job description

• Lead the implementation and execution of the Regional COO activity, focusing on Technology, Operations, and Products for Private Bank Wealth Management, ensuring high-performance business delivery.
• Collaborate with key stakeholders to define and execute the PBWM COO vision and strategy, supporting business growth and scalability.
• Oversee platform procedures and practices, ensuring they meet global standards while maintaining effective risk management, client service, and control measures.
• Manage cost budgeting, headcount, and ensure financial control aligns with business requirements.
• Lead strategic change in the regional COO, collaborating across various functions and managing outsourced functions.
• Ensure compliance with regulatory requirements and the bank's Operational Risk Framework.
• Drive operational excellence by optimizing processes, reducing inefficiencies, and delivering improved client and colleague experiences.
• Provide leadership to the team, coaching and mentoring colleagues, fostering a culture of innovation and continuous improvement.
• Represent PBWM COO in dealing with auditors, regulators, and external stakeholders.

Required profile

• Extensive experience in a senior operations role within the financial services industry, with a focus on Private Banking and Wealth Management.
• Strong understanding of regulatory frameworks, operational procedures, and risk management within the private banking sector.
• Proven track record of leading operational teams, implementing strategic change, and managing complex processes in a high-pressure environment.
• Strong communication and leadership skills, with the ability to collaborate across multiple teams and manage relationships with senior stakeholders.
• Ability to operate effectively in a global, matrixed environment, with a client-first mindset.
• Fluent in English with excellent written and verbal communication skills; other languages are a plus.
• Strong problem-solving skills and the ability to drive process improvements and innovation.

All files will be treated with the utmost confidentiality.